Privacy Policy

Effective Date: May 22, 2025

This Privacy Policy describes how we collect, use, and protect the personal data of users of the website providing visa information (hereinafter referred to as the “website”). We respect your privacy and process personal data in compliance with international data protection standards, including the EU General Data Protection Regulation (GDPR) and similar laws of other countries. By using our website, you agree to the terms of this Privacy Policy.

  • Data We Collect

    We strive to minimize data collection. However, while using the website, the following categories of data may be collected:

    • Data you provide voluntarily: When you complete a contact form or subscribe to our news, you may provide us with personal identifiable information such as your name, email address, and the content of your message. We do not require you to create an account, therefore, these data are only transmitted through the relevant forms.

    • Data collected automatically: When you visit the website, certain data are automatically collected through tracking technologies. This information may include your IP address, browser type, language, operating system, date, and time of visit, pages viewed, and other statistical information on the use of the website. The information is collected, in particular, using the third-party web analytics service Google Analytics.

    • Cookies and similar technologies: We use cookies (small text files stored on your device) and similar technologies to collect the data about your interaction with the website. For more information on the use of cookies, see the section below.

    We do not knowingly collect any sensitive personal data (for example, details of ethnic or racial origin, political views, health information, etc.), nor do we collect additional data without your knowledge.

  • How We Use Collected Data

    Collected personal data are used for strictly defined purposes and on lawful grounds. We may use the data for the following purposes:

    • Processing inquiries and feedback: Data you provide through contact forms (for example, your name, email, and message) are used to contact you and respond to your inquiries. If you subscribe to our newsletter, your email address will be used to send you updates. You may unsubscribe at any time via the unsubscribe link in the email, or by contacting us directly.

    • Improving website performance: Data on the use of the website (such as visit statistics and user behaviour) are analysed to improve content, navigation, and overall user experience. It helps us understand which sections are most popular, fix errors, and optimize the website’s performance.

    • Analytics and statistics: We use Google Analytics to collect anonymized statistical data on the users of the website. These data allow us to track metrics such as the number of visitors, traffic sources, and behaviour on the pages. We may aggregate this information to identify trends and compile audience reports. Please note that Google Analytics may independently collect certain data (for example, IP address and cookies) and process it at its sole discretion. For more information about how Google processes data from sites using its services, please refer to the Google document: How Google uses information from sites or apps that use our.

    • Advertising and monetization: If the website displays an advertisement, the information collected may be used to deliver advertising relevant to your interests, including personalized ads based on your previous visits. For example, third-party advertising services (such as Google AdSense) may use cookies and similar technologies to understand your interests and demonstrate relevant advertisement. We may receive aggregated information about the user experience with ads (for example, the number of banner clicks) to evaluate the effectiveness of advertising campaigns.

    • Security and legal compliance: We may use the collected data to maintain the security of the website, prevent fraudulent activities, or abuse. In exceptional cases, personal data may be processed to comply with legal obligations — for example, at the request of the competent authorities in accordance with applicable law.

    We do not sell or rent your personal data to third parties. Disclosure of data to third parties is only possible in cases described in this Policy (for example, to third-party analytics or advertising services), or when required by law. In all cases, we take appropriate measures to protect your information..

  • Cookies

    What is a cookie: Cookies are small files that a website asks your browser to store on your device. They enable the website to recognize your browser on return visits, retain preferences, and collect the data regarding your interactions with the website.

    How we use cookies: Our website uses cookies for the following purposes: 

    • Necessary cookies: Certain cookies are essential for the proper functioning of a website (for instance, to remember the selected interface language or to process captcha for spam protection). These cookies do not collect personal information and are used solely to ensure functionality.

    • Analytics cookies: We use cookies from web analytics services (in particular, Google Analytics) to collect information about how visitors use our website. These data are anonymized and aggregated, allowing us to observe general trends without identifying individual users. For example, Google Analytics cookies permit us to identify the most visited pages and track navigation paths throughout the website.

    • Advertising cookies: If advertising is displayed on the website, cookies from advertising partners (such as Google) may be used. These cookies help provide users with more relevant advertising and limit repetitive displays of the same advertisement. They may track the websites you visit in order to gain a better understanding of your interests.

    • For example, Google may use cookies (including DoubleClick cookies) to display advertisements based on your previous visits to our and other websites. These cookies also help measure the effectiveness of advertising (for example, to track impressions and clicks).

    Management of cookies: You have the right to control and restrict the use of cookies. Most web browsers accept cookies by default, but you can change your browser settings to block all cookies or notify you when they are being sent. Please note that deactivating all cookies may affect the functioning of certain parts of the website.

    In addition to browser settings, you can:

    • Opt-out of using Google Analytics by installing the Google Analytics Opt-out Browser Add-on (official Google extension to disable Google Analytics tracking).

    • Adjust Google ad personalization on the Google Ads Settings page (Google account sign-in required) or completely opt-out of personalized advertising through the specified service. For more information about Google’s policies regarding advertising and the technologies it uses, please refer to: Google – Advertising and Privacy.

    We recommend you to consult your browser’s help section or visiting aboutcookies.org for detailed instructions on managing cookies. By continuing to use our website without changing your browser settings, you consent to the use of cookies in accordance with this policy.

  • Third-party Services and Data Transfers

    To ensure the operation of the website and the delivery of its content, we engage certain third-party service providers who may receive limited data about users:

    • Google Analytics: As noted above, we use the Google Analytics service provided by Google LLC. Google Analytics collects data about your activity on the website (including through the use of cookies) and compiles analytical reports for us. The collected data may be transferred to and stored on Google’s servers, including those located outside your country. Google may anonymize or aggregate this information. In compliance with applicable data protection regulations, we have entered into a data processing Agreement with Google. More information on Google’s data handling practices can be found in the Google Privacy Policy.

    • Advertising partners: In cases where advertisements are displayed on our website, they may be provided by third-party advertising networks. These third-party providers (such as Google AdSense or other partners) may automatically receive information from your browser through cookies or pixel tags when ads are displayed on our website. These data may include technical details mentioned above (for example, IP address, browser characteristics, time of visit, etc.) as well as information about the pages visited. Our partners use this information to deliver relevant advertising and to measure its effectiveness. Please note that third-party companies have their own privacy policies, and we recommend you reviewing the relevant policies. For example, you can learn more about Google’s approach to data protection in advertising on the page How Google uses cookies in advertising.

    We partner exclusively with reliable third-party service providers who adhere to recognized privacy standards. The disclosure of your personal data to such providers is limited to the extent necessary for the provision of specific services (such as statistical analysis or display of the advertisement). Any data shared with third parties are not used by them for any purposes beyond those described in our policy. Our website may also contain links to external websites (for example, links to external visa resources or social media platforms). By clicking on such links, you leave our website. We are not responsible for the privacy practices or content of third-party websites, and encourage you to review the privacy policies of any external websites you visit through such links.

  • Children’s Privacy

    We understand the importance of safeguarding the personal data of children. Our website is not intended for individuals under the age of 16, and we do not knowingly collect or request personal information from anyone under this age. If you are under 16, please do not submit any personal information through our forms or use services that require such data. We strongly encourage parents and guardians to monitor their children’s online activity. If we become aware that we have collected personal data from a child under the applicable age without verified parental consent, we will take measures to remove such information. If you believe a child has provided us with their personal data, please contact us using the contact information provided at the end of this policy, and we will delete the relevant data. 

  • User Rights

    Our goal is to ensure transparency in data processing and protect the rights of all users, irrespective of their place of residence. Depending on applicable data protection legislation (for example, the GDPR in the EEA and the United Kingdom, or equivalent laws in other jurisdictions), you have the following rights concerning your personal data:

    • Right of access: You have the right to request confirmation of the processing of your personal data, and to obtain a copy of the personal data we hold about you in a structured, commonly used format.

    • Right to rectification: You have the right to request correction of any personal data we maintain about you that are inaccurate or incomplete. You may also update certain information yourself by contacting us (for example, to change the address for the newsletter or unsubscribe and then resubscribe with updated information).

    • Right to erasure: Under certain circumstances, you can request the deletion of your personal data (“right to be forgotten”). For example, you may ask us to delete information obtained through a contact form if it is no longer needed for the purposes for which it was provided. Please note that this right is not absolute – we may retain certain data to comply with legal obligations or other legitimate requirements (for example, obligations to retain transactional records, legal requirements, etc.).

    • Right to restriction of processing: In certain cases, you have the right to request temporary suspension of the processing of your personal data (except for its storage). For example, if you contest the accuracy of the personal data or object to its processing, we will restrict processing for the period required to resolve your request.

    • Right to data portability: Where applicable (for example, under GDPR in the EEA countries), you may request to receive your personal data in a machine-readable format for transmission to another controller (in cases where it is technically feasible and if the data processing is based on your consent or is necessary for the performance of a contract).

    • Right to object: You have the right to object to certain types of data processing, for example, processing carried out for direct marketing purposes. In particular, you can unsubscribe from our marketing communications at any time. If you believe that our processing based on legitimate interests (for example, collecting statistics via Google Analytics) affects your privacy, you also have the right to object. Each request will be assessed in accordance with applicable laws.

    • Right to withdraw consent: In cases where your personal data are processed on the basis of your consent (for example, you agreed to receive email notifications), you have the right to withdraw that consent at any time. The withdrawal of consent does not affect the lawfulness of processing carried out prior to its withdrawal.

    • Right to lodge a complaint: If you believe your privacy rights have been violated, you can lodge a complaint with a data protection supervisory authority in your jurisdiction. We would, however, appreciate the chance to resolve any issue with you directly before you approach a supervisory body.

    To exercise your rights, you can contact us with the relevant request using the contact information provided below. We may ask you to verify your identity (for example, by responding from the email address you provided, or by other means) before fulfilling the request in order to protect your data from unauthorized access. Processing requests and providing a response is free of charge, except in cases of abuse of rights (for example, repetitive unreasonable requests), where the law allows for a reasonable fee to be charged.

  • International Standards and Data Transfer

    Our website is designed for an international audience, therefore the processing of your data may take place across multiple jurisdictions. Regardless of your country of residence, we ensure that your personal data are adequately protected in accordance with the provisions of this policy and the requirements of applicable laws. Please note that the data we collect may be transferred to and stored on servers located outside your country of residence. For example, the servers of our hosting providers or third-party services we use (such as Google) may be located in other countries. In such cases, we take appropriate measures to ensure the legality of cross-border data transfers: we use services from companies certified according to international privacy protection standards, enter into Standard Contractual Clauses (where required), or rely on other legal mechanisms provided by law. Cross-border transfers are conducted solely on the basis of your consent (including consent provided when completing forms on the website and agreeing to this privacy policy). We adhere to the principles of data minimization, purpose limitation, and retaining personal data only for as long as necessary. Personal data are stored solely for the duration required to achieve the purposes described in this policy or as long as required by law. Once this period expires, the data are securely deleted or anonymized.

  • Data Security

    We implement commercially reasonable technical measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include, for example, the use of secure communication protocols (HTTPS/SSL) on the website, restricting access to personal data among our personnel on a need-to-know basis, maintaining up-to-date software and antivirus protection, as well as other organizational measures. However, it is important to understand that no method of data transmitting over the Internet or electronic storage can guarantee 100% security. While we cannot completely exclude the risk of unauthorized access or data breach, we take all reasonable measures to minimize such risks. In the event of a data breach or violation of personal data security, we will act in accordance with applicable laws regarding the notification of such incidents and take necessary steps to resolve the issue.  

  • Changes to this Privacy Policy

    We may update our privacy policy from time to time to reflect changes in our data practices or changes in legislation. The revised version of the policy takes effect from the moment of its publication on this page, unless otherwise provided by the updated document. The date of the latest update is indicated at the beginning of this document. We encourage users to review the privacy policy regularly to stay informed about any updates. In case of significant changes, we will make reasonable efforts to notify you in a clear and transparent manner — for example, by posting a prominent notice on the website or sending an email (if you have provided your email address and agreed to receive such notifications). By continuing to use the website after the changes come into effect, you accept the updated privacy policy.

  • Contact Information

    If you have any questions, comments, or requests related to this Privacy Policy or processing of your personal data, please do not hesitate to contact us. We take privacy issues seriously and will make every effort to respond promptly.

    Contact information for privacy-related inquiries:

    • Email: terranasupp@outlook.com (or you may also use the contact form on our website, indicating “Privacy” as the subject of your message).

    We appreciate your trust, and thank you for using our website. We ensure that your personal data will remain secure and protected in accordance with this Privacy Policy.

    Name of organization: Individual Entrepreneur Aleksander Vladimirovich Gordeev

    Taxpayer Identification Number (TIN) 581400739297

    Principal State Registration Number of Individual Entrepreneur (abbreviated in Russian as OGRNIP) 319583500031112

    Address: 32 Volodarskogo street, Penza, 440000, Russia